Our Care Process.
Starting care can feel overwhelming, especially when circumstances change suddenly or decisions feel unfamiliar. Our care process is designed to be calm, clear, and supportive, so you always know what to expect and feel confident at every stage. Whether you need short-term help or ongoing care, we guide you through the process step by step.
Get in touch.
The first step is simply a conversation.
You can call us, send us a message, or book a free assessment online. We will listen carefully, answer your questions, and help you understand your options without pressure.
There is no obligation, just an opportunity to talk things through.
Free home care assessment.
Add context to your column. Help visitors understand the value they We arrange a free, no-obligation assessment, usually in your home, and family members are welcome to be involved.
This helps us understand:
- Daily routines and preferences
- What support is needed now
- Any risks or safety considerations
- How care can fit naturally into your life
We take our time and explain everything clearly, so you feel informed and reassured.
Your personalised care plan.
Following the assessment, we create a personalised care plan built around you.
Your care plan:
- Reflects your needs, wishes, and priorities
- Focuses on what matters most to you
- Clearly sets out the agreed support
- Can be reviewed and adjusted as needs change
You are involved in shaping your care from the very beginning.
Carefully matching your carers
We take care to match carers based on:
- Your needs and level of support
- Your daily routine and preferences
- Personality and communication style
- Continuity and consistency
Our aim is to keep care familiar, so you feel comfortable and confident with the people supporting you.
Care begins
Care starts at the agreed times and level of support.
This may include:
- Hourly home care visits
- Multiple daily visits
- Live-in care
- Specialist or short-term support
We make sure everything is in place so care starts smoothly and calmly.
Ongoing support and review
Care does not stand still, and neither do we.
We:
- Stay in regular contact with you and your family
- Review care plans regularly
- Adjust support as needs change
- Respond quickly if something does not feel right
Your care is overseen by our management team under the guidance of the Registered Manager.
Care that adapts with you.
As circumstances change, we adapt care to suit you.
Support may increase, reduce, or change type, and can move smoothly between services if needed.
Our aim is always to provide the right support at the right time, without disruption.
Working with families and professionals
With your consent, we work closely alongside:
Families and loved ones
Health and social care professionals
Occupational therapists
Community services
This joined-up approach helps ensure care is well coordinated and responsive.
Why families choose AliceCare@Home.
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What local families say.
Families trust us to provide safe, consistent care at home.
Areas we cover.
We support individuals and families across Southwell, Lowdham, Fiskerton, Bleasby, Newark, Bramcote, Beeston, Wollaton, Chilwell, and surrounding areas.
Let’s talk about how we can help
If you are exploring care options for yourself or a loved one, we are here to listen and guide you.
There is no obligation and no pressure, just a supportive conversation about what feels right for you and your family.
